PRIVACY POLICY

Who we are:

Four Corners is a (Pty) Ltd company located at 225 Lower Main Road, Observatory, Cape Town, South Africa.

Our registration number is: 2020/843892/07
Our website address is: https:www.fourcornerscoworking.co.za

What personal data we collect and why:

Contact Forms and Account Information

Information you supply during the booking process is used to complete the production and delivery of your order. Contact form information is used to get in touch with the user to resolve their enquiry.  All information you supply will remain confidential.  The information contained therein will not be disclosed to any third parties, unless a crime has been committed and we are compelled by law enforcement authorities (in possession of a warrant) to share that information with them.

Credit Card Payments

Bank account details submitted as part of credit card payments are encrypted via our payment gateway SnapScan.

SnapScan securely encrypts user card details. These details are never shared with merchants, nor are they stored anywhere on their systems, so no one will ever be able to get your card details from SnapScan. Your card details are encrypted and only used in combination with your PIN, fingerprint or FaceID when a transaction is made.

Cookies

We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. These files serve a number of useful purposes including:

  • improving the speed at which our website performs;
  • tracking the pages viewed and actions taken so that we may optimise your experience and analyse our business performance.

Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. Many websites use cookies and you can find out more about them at https://www.allaboutcookies.org.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information. Login cookies last for two days. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third Party Cookies

Some third party services in use (such as Google Analytics) use their own cookies or widgets on our website. We have no access to or control over them. Information collected by any of those cookies or widgets is governed by the privacy policy of the company that created it, and not by us.

Embedded content from other websites

Articles on this site may include embedded image content. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data:

For users that contact us through our website, we also store the personal information they provide in their user profile on our booking systems. This information is stored indefinitely unless the user requests its deletion.

What rights you have over your data:

If you are a customer of ours, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

How we protect your data:

Our website is hosted on a secure server environment with Xneelo that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. All personal data is securely stored in our customer database. We authorize access to personal data only for those employees who require it to fulfil their job responsibilities. We implement disaster recovery procedures where appropriate.

All personal information shared during registration or booking process or via contact forms on our website is stored behind 3 layers of security, extending from our hosting service and secure FTP access, to password protected access to the website back-end.

Disclosure

Sharing:

We may share your personal data with:

  • credit bureaus to report account information, as permitted by law;
  • other third parties who provide us with relevant services where appropriate.

Regulators:

We may disclose your personal data as required by law or governmental audit.

Law Enforcement:

We may disclose personal data if required:

  • by a subpoena, court order or warrant;
  • to comply with any law;
  • to protect the safety of any individual or the general public; and
  • to prevent violation of our terms of service.

No Selling:

We will not sell personal data. No personal data will be disclosed to anyone except as provided in this privacy policy.

Marketing Purposes:

We may disclose aggregate statistics (information about the customer population in general terms) about the personal data to advertisers or business partners.

Employees:

We may need to disclose personal data to our employees that require the personal data to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data will have signed non-disclosure and confidentiality agreements.

Change of Ownership

If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal data we process to a successor, purchaser, or separate entity. We will disclose the transfer via email. If you are concerned about your personal data migrating to a new owner, you may request us to delete your personal data.

Unauthorised Disclosure

We cannot accept any liability whatsoever for unauthorised or unlawful disclosure of your personal data by third parties who are not subject to our control.

If you have any queries or concerns regarding the storage of your personal data, please email info@fourcornerscoworking.co.za